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Author Topic: Good Service Ebay seller TotalDIY  (Read 941 times)

Offline Marcellarius

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Good Service Ebay seller TotalDIY
« on: February 21, 2015, 05:57:36 am »
some time ago I ordered brass plated D-rings.
was kind of surprised when they came chrome plated, but didn't took action right then.
so after a week I got an Ebay feedback request and put in "neutral" and Ebay suggested to make contact with the seller first.
so I did wrote the TotalDIY seller, explained all and they said: "Sorry, our mistake, we send you the brass plated, and no costs!"
and.... they told me not to send back the chrome plated.

so now I have 200 D-rings instead of 100, and that's what I call good Service!!
« Last Edit: February 21, 2015, 06:05:09 am by Marcellarius »
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Marcel

sometimes I make designer firewood....

Offline dunk

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Re: Good Service Ebay seller TotalDIY
« Reply #1 on: February 22, 2015, 12:38:55 pm »
Nice to hear a story have a happy ending.
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Mike

Junk is something you've kept for years and throw away three weeks before you need it.

pddesertrat

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Re: Good Service Ebay seller TotalDIY
« Reply #2 on: February 22, 2015, 01:59:42 pm »
I have purchased a lot of thing off ebay and only once been disappointed.  I always check the number of transactions the individual seller has and the feed back rating.  It is is like 98% + with over than a thousand transactions, that a better batting average than Amazon!
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