Author Topic: An interesting experience I wanted to share  (Read 1468 times)

Offline cskipper

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An interesting experience I wanted to share
« on: August 28, 2011, 12:44:04 pm »
Our woodworking group was invited to have a presence at a new Agricultural fair, both to promote woodworking and to sell anything we had.  The weather turned out less than perfect - windy from Hurricane Irene, so we couldn't really display well.  I did sell one piece that I made a number of years ago titled Sailing Away.  The price tag had taken flight and I accidentally sold it for less than I had intended.  My problem, not the customer's.  He came back by the table several times and was looking at another piece which was priced more reasonably.  He said "oh, you must have mis-priced the piece I bought earlier.  Can I pay you more for it?"  After I picked my jaw up from the pavement I thanked him and said no.  He came back by later to be sure his credit card processed correctly because he hadn't gotten his email confirmation yet. He make sure I had his business card so that if the transaction wasn't successful I could let him know and he'd pay me with cash.  How often do you encounter that?

BTW - I used the Square credit card processor - worked great!

Cathy Skipper
When in doubt, just do the next right thing.

Offline mrsn

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Re: An interesting experience I wanted to share
« Reply #1 on: August 28, 2011, 12:46:16 pm »
wow! what a wonderful customer. I wish that they were all like that.

Offline dgman

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Re: An interesting experience I wanted to share
« Reply #2 on: August 28, 2011, 01:39:20 pm »
That's a great story Cathy! I teach scroll saw lessons at Woodcraft in Ventura, CA. To promote my classes, I have several pieces on display at the store. I got a call from the store owner one day who had a customer who wanted to by one of my pieces and wanted to know how much I wanted for it. I told him $50, and he said he would call me back and let me know. A few minutes latter, he calls back and told me the customer thought it was not enough and paid $70 for it!
So yes, It does happen!
Dan In Southern California

Offline towdude3

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Re: An interesting experience I wanted to share
« Reply #3 on: August 28, 2011, 07:14:34 pm »
Congrats. Send them my way. Seems like nobody wants to pay a fair price for anything.

Offline wombatie

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Re: An interesting experience I wanted to share
« Reply #4 on: August 29, 2011, 02:14:58 am »
Thats great, its nice to know that some people really appreciate what we do.

Marg
MARG

No one notices what I do until I'm not here to do it............

Offline jimbo

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Re: An interesting experience I wanted to share
« Reply #5 on: August 29, 2011, 03:06:08 am »
A nice story, not many customers would do that
Jimbo

 

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