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General Category => General Scroll Saw Talk => Topic started by: edward on November 30, 2011, 09:43:12 am

Title: Pattern
Post by: edward on November 30, 2011, 09:43:12 am

 Has anyone ordered any patterns from Berry Basket, I ordered a pattern a couple days ago, and it susposed to be a download, and so far  all I see is the bill of purchase, and no download. I e-mailed them twice and no response. Think this is the last time I order things from them.   Edward

Title: Re: Pattern
Post by: dgman on November 30, 2011, 09:55:48 am

Hey Edward, Try looking in you junk email box. It may be there.

Title: Re: Pattern
Post by: Marshall on November 30, 2011, 12:01:20 pm

Also Edward , if notting comes of getting the pattern - if you used a credit-card - I'd call your credit card company and tell them and they may withdraw your payment that would fix the Berry Basket's little red wagon on this matter . Sometimes we just have to take control .................MB

Title: Re: Pattern
Post by: termite on November 30, 2011, 10:26:33 pm

i've ordered before & never had any problems

Title: Re: Pattern
Post by: dunk on November 30, 2011, 10:29:25 pm

I just ordered 3 sets the other day and the download was activated almost immediately after payment was acknowledged.

Title: Re: Pattern
Post by: Danny39 on November 30, 2011, 11:53:43 pm

i bought from them and down loaded the pdf file and got them in a few min.

Title: Re: Pattern
Post by: edward on December 01, 2011, 03:46:46 pm

 Well Finally got the pattern that I ordered, after I e mailed them, and for my trouble they will send me another pattern of my choice.  Guess it pays sometimes to complain. When I got the bill there was no download attached, usually you get it within a few minutes or so.  Edward

Title: Re: Pattern
Post by: towdude3 on December 03, 2011, 10:57:48 pm

I have ordered from them before with no problems.