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General Category => Ask Steve a question. => Topic started by: KENINLEX on December 24, 2012, 04:35:47 pm

Title: Catalog CD ?????
Post by: KENINLEX on December 24, 2012, 04:35:47 pm

I looked forward to getting the CD but it doesn't work. After quite a few minutes of trying to start I get
E:\is not a valid Win32 application. I tried two other computers with the same message. Any ideas?
thanks
Ken

Title: Re: Catalog CD ?????
Post by: GrayBeard on December 27, 2012, 11:18:27 am

If the DVD will not work in several different computer drives I wuld have to assume it is a problem with the media.

~~~GB~~~

Title: Re: Catalog CD ?????
Post by: BRE1205 on March 20, 2013, 02:44:18 pm

Howdy fellers. I know it's a little late, but just got the CD and had the same issues. What was the outcome?
Thanks for your time.
Billie Ray

Title: Re: Catalog CD ?????
Post by: GrayBeard on March 20, 2013, 03:53:38 pm

Send Steve an email...<steve@stevegood.com> and explain the situation to him.

~~~GB~~~

Title: Re: Catalog CD ?????
Post by: BRE1205 on March 20, 2013, 04:20:45 pm

Thanks GB. I sent him one right after I posted this.  I can access the patterns with explorer, just not with the program like it was intended.  Still an awesome CD, though !
Take care !!

Title: Re: Catalog CD ?????
Post by: KENINLEX on March 28, 2013, 08:46:40 am

I E-MAILED THE COMPANY THAT MADE THE CD AND THEY SENT ME ANOTHER ONE, IT WORKED GREAT. NO OTHER PROBLEMS,

Title: Re: Catalog CD ?????
Post by: BRE1205 on March 30, 2013, 09:55:56 am

Thanks ! Did that shortly after I read your post.  Just to be sure, it was CustomerService@kunaki.com, right? And how long did it take for a response?  Just wondering.
Thanks again.
Billie