Ex Calibur

[jimbo]

I had a post several weeks ago about the problems I have had with my Ex Excalibur scroll saw. and after sending a note to the NZ agents and not receiving a reply after a week and a half I sent a e-mail to Ray Seymour and received a reply in less than 2 hours saying he has taken action on my problems and should get some feed back very quick, thank you Ray for this and i await the out come.
I am not a person to complain about minor problems but when it gets out of hand the only way is to go to the top
I know this is a superior saw but has been handled rather badly by the agents in NZ
Thanks for listening to my problems, hope you all don't have the same
Jimbo

[julief]

I bought my saw from Ray - used.  He has always been on the spot fast with any question or problem.  I cannot say enough good about him and Cindy and the kind of service they provide.  I have always suggested to anyone who has a problem - whether they bought their saw from him or not - to give him a call.  He is generous with his time and information.  I'm glad you had a good experience with him.

[Toneman]

Ditto to what Julie says.! Ray has the best customer service!

Tony,aka,Toneman